Communications Coordinator

OUR ORGANIZATION
Ups and Downs Calgary Down Syndrome Association is a registered not-for-profit, volunteer-run organization dedicated to individuals with Down syndrome, their families, and their support networks. Our vision is to promote lifelong partnerships that foster family connections, friendships, healthy lifestyles, an inclusive community, and a future without limits.

THE OPPORTUNITY
The Communications Coordinator (volunteer) plays a critical role in the success of Ups and Downs by supporting our communications infrastructure. They must maintain positive and professional interactions both internally and externally to ensure membership retention and growth while also enhancing awareness of Ups and Downs.

DUTIES AND RESPONSIBILITIES 
-Organize and manage internal databases to ensure communications reach the correct target audience.
-Collect and analyze data related to communications, including email statistics, Google Analytics, etc.
-Maintain effective, prompt, and professional communication both internally and externally.
-Develop copy and scripts for various communications across traditional and digital channels.
-Ensure Ups and Downs is present on relevant channels to engage and communicate with members, corporate donors, and other key stakeholders.
-Collaborate with staff and volunteers to enhance membership satisfaction.

SKILLS AND ABILITIES 
-Ability to work effectively both independently and as part of a team.
-Discretion in handling confidential information.
-Willingness to learn and adapt to new technologies.
-Comfortable participating in virtual meetings.
 
ADDITIONAL NOTES 
-Must have access to a secure and confidential computer workstation.