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This picture is from my local pharmacy and believe it or not when I saw it, I immediately thought of volunteer engagement. This is going to be a roundabout tale, hold on! This spot is in an odd place, there is not a clear way to get there if you are walking. The parking lot is often jammed and so people park across the street and walk over. It is a confusing intersection not far up from a stoplight and the people travelling left actually have the right of way, plus there is a grocery store, daycare and a church. Mad times in urban planning! My takeaway from this image is that someone made a choice, acknowledged how people moved through this space and went with it, in fact made it easier for everyone to get where they wanted to go. They did not hold onto the idea that there is a sidewalk close by, they did not plant bigger shrubbery or something with thorns to try and deter people. So now you know the lay the of the land, what could this possibly have to do with volunteer engagement? It is about acknowledging the truth. 

 Sometimes we hear from people that they are having trouble recruiting volunteers, that they have had these roles for the past 15-20 years and they can’t seem to find any person interested in them now. That is a tough situation to be in for sure, but there is a choice. As an organization you can continue to struggle and suffer, you can try to force people through the thorny, tall shrubbery as it were, or you can lay out some patio stones! There is space for reimaging everything, nothing needs to look like it did before. It is hard work for sure and work that takes time but worth doing if you want to continue to engage volunteers in the work that you are doing. If this post is resonating with you and you want to talk it through just give us an email we would love to catch up. 

By Jeff D’Silva

In the heart of Inglewood, Calgary, nestled among the vibrant streets, there existed a hidden gem known as the Loose Moose Theatre Company in the old Garry Theatre space. It was a haven for creative souls, weirdos, outcasts, the class clowns and the drama nerds. A place where laughter echoed and the imagination ran wild. For Jeff, the decision to become a volunteer there would forever alter the course of his life.

With a heart brimming with curiosity and a sprinkle of nervous excitement, Jeff stepped through the theatre's doors for the first time. The air was thick with an aura of artistic energy and hot buttered popcorn, and the walls seemed to whisper tales of countless performances from comedy heroes who had since moved on to the big lights of Toronto, Ontario, but whose humble roots started at this very theatre. Jeff was welcomed by the warm smiles of fellow volunteers and staff, each radiating a passion for the magic that unfolded on their stage. Some of the smiling faces from that first day would go on to become lifelong friends.

Jeff’s journey began with the simplest of tasks— mixing Lime Rickey (a mysterious green juice concoction derived from three healthy ingredients sugar, water and green), and “snogging” which he would soon learn is “Mooser speak” for set decoration during a show. Every moment was a chance to learn, to soak in the knowledge of the more tenured improvisers who surrounded him. Jeff found himself spellbound by the camaraderie and the unyielding commitment to storytelling. He marveled at the senior improvisers who effortlessly slipped into characters, transforming seemingly the most innocuous incident or suggestion into a completely enthralling scene in a matter of seconds.

As weeks turned into months, Jeff's dedication grew stronger. He graduated from the role of an eager observer to that of a vital cog in the theatre's intricate machinery. He helped build sets, paint backdrops, and even tried his hand at making masks. The process was exhilarating—a symphony of creativity and collaboration that produced breathtaking results.

One fateful day, while chatting with a senior improviser, Jeff's curiosity was piqued by tales of improvisational performances. The improviser spoke of not preparing, being obvious, and diving into the unknown with only wit and instinct as your guides. Jeff’s heart raced and his mind lit up like the top of the Calgary Tower on a Flames’ game night. He decided to venture beyond his comfort zone and embrace the exhilarating challenge of improv.

Under the guidance of the theatre's mentors, Jeff stepped onto the stage for his first improv performance. The spotlight illuminated his face, casting aside any remnants of doubt. He locked eyes with his fellow performers, a silent agreement passing between them—they were in this together. The game was simple, one improviser makes a suggestion and the others exclaim “Yes Let’s!” and act out the suggestion. The goal is learn to accept offers from your team, be open to failing, and have the most fun possible. The audience's laughter became an irresistible well of energy, and Jeff’s inhibitions, the shyness of being the awkward, skinny brown kid at his high school melted away like winter’s snowfall after the first chinook of the season.

With every scene, he discovered a new facet of himself. The stage became a canvas for his imagination, where he could be a detective solving absurd crimes one moment and a time-traveling adventurer the next. Each performance was a tapestry woven with laughter, vulnerability, and the symbiotic connection between improvisers and the audience.

As seasons changed and years flowed by, Jeff’s journey continued to flourish. He found himself not only a volunteer but an integral part of the Loose Moose family. As a first generation Canadian, Jeff had never really had a professional network, so his Moose family would serve as his lifelong collaborators, co-conspirators and sources of constant inspiration. His dedication was rewarded with friendships that felt like kindred spirits, mentors who nurtured his talents, and memories, tall tales from backstage, failures, victories, and lessons learned that he would carry with him for the rest of his life.

Looking back, Jeff realized that his decision to volunteer at the Loose Moose Theatre Company was a pivotal one. It had ignited a passion he hadn't known existed and led him down a path of artistic exploration and personal growth. Through the ups and downs, the laughter and the challenges, he had discovered a place where his human spirit could truly be set free, unburdened by his insecurities and the trivial annoyances of everyday life.

And so, the curtains fell on the story of a volunteer named Jeff, whose journey with the Loose Moose Theatre Company was a testament to the transformative power of embracing the unknown, learning to embrace failure as a tool for development, nurturing one's passions, and finding a second home in the most unexpected of places. Also, he learned how to make Lime Rickey, a healthy beverage that he uses to nourish his children to this day.

I recently had the opportunity to chat with a friend about volunteering in Panama.

As an expat living in Panama, she wanted to volunteer in an area she was passionate about. After landing at Ronald McDonald House, she started volunteering without speaking much Spanish. In recent articles, I've talked about the value of volunteering, not just for the community, but for the volunteer. As Dr. Wayne Dyer put it, “The more we give away, the more is given to us.” For Caleigh, this rang true. Her outlook and positive experience encouraged me, and I thought it would be great to share her journey with our followers here at Volunteer Connector.

N: How did you go about finding a place to volunteer?

C: I wanted to do something in health care, but that's one of the protected industries in Panama. So, getting into health care was quite tricky. There were many barriers. So naturally, the second thing was to volunteer in that same space. That's how I got connected to someone at the Ronald McDonald House.

N: Can you talk a little about what it was like to volunteer in a place where you don’t speak the language?

C: I was super nervous about going there. Many of the families coming there are from the country's interior, so they don't speak English or, if they do, it’s very limited—and my Spanish isn't very good either. So, I was nervous about how I would connect with these people. How am I going to do anything with them? That was intimidating to me. But I quickly realized that people just want to be understood and heard. The basic needs of people are the same, whether you can communicate with them or not. My experience is that most people are friendly and will try to connect with you even if you don't speak the same language. Smiles are universal.

N: Did you find volunteering helpful in your journey to learn Spanish?

C: Yes. In my journey to learn Spanish, I find you just have to figure it out. I would practice a lot with my Spanish teacher. If I was bringing an activity, game, or puzzle, I would practice explaining it with my Spanish teacher before going. The more I started coming to the Ronald McDonald House, the more people interacted with me and made an effort to speak slowly and more simply. It was very endearing. Through volunteering, I could help them in a way, and then it was like they were returning the favor by speaking slowly or practicing with me. It felt like a give-and-take relationship. It was symbiotic. That definitely helps with the Spanish.

N: If you could give advice to someone looking to volunteer in a country or a place where there might be barriers such as culture or language, what would you say to push them to do it?

C: Don't let the barriers overwhelm or stop you because, at the end of the day, all humans in their basic needs are the same. And across different cultures and different languages, you'll find that we're more alike than we are different.

Honestly, there's little for me to add. Be encouraged. Whatever barrier you thought was between you and volunteering, there’s a way to overcome it. If you believe something disqualifies you from serving in a field you are passionate about, don’t let that stop you from trying. There will always be a way.

We like to shout out people doing cool and interesting work in the community! 

Gore Park Community Outreach began in the pandemic and has continued to offer vital services to the community members of Hamilton. They have built collaboration as they’ve grown and continue to centre the people they are trying to help. 

The lakes across the province of British Columbia are being monitored by awesome people. They are tracking changes and raising flags to protect the lakes. Learn more about them here. 

The following is a guest blog by Tarunika Kalita. Tarunika is a fundraising manager with a not-for-profit based out of Toronto. An ardent music lover, she is a bibliophile who loves reading books on wellness and history. In her free time, she likes to use her writing skills for various volunteering opportunities.

How I Discovered Myself In A New Country

I moved to this beautiful country right at the onset of the pandemic. So, while the world was shutting down, I found myself in a state of chaos and loneliness both at the same time. The dreams of a new, happy life were replaced with the sudden feeling of despair and worthlessness. Employment opportunities were limited, so was the number of people I interacted with and forget exploring the city because every nook and corner was closed. 

In my urge to find something that would make me feel a little more like myself, I found the opportunity to be a social media volunteer for a local summer camp, helping them write content for brochures and occasionally coordinate with the parents and children through calls. This became a start to my foray into what is now my full-time career. Currently, I am a fundraising manager at a non-for-profit organization that helps children belonging to underserved communities with nutrition and wellness programs. 

So, Volunteering became my way of exploring opportunities where I could use my skills to help people. It also gave me the golden opportunity to interact with people, share stories and learn from them. Volunteering at the local Bingo halls helped me understand the lives of several people who used the game as community networking area, regularly meeting, sharing updates over a tall glass of diet coke and a hot dog. 

Recently, I volunteered as a bio writer for a local animal shelter. As an ardent dog lover, the joy of seeing the dogs getting adopted after I helped explaining how each dog had a personality of their own and what they could bring to a family that adopted them through my writing was my ultimate emotional satisfaction. It did however also come with heartbreak, anytime a dog was returned or rejected. 

Through all these various experiences, I discovered that I was committed, more motivated person with a purpose in my heart. I learnt that sometimes, there would be disappointments or situations I cannot do anything about, but the journey isn’t about giving up, it is about continuing to do what feels right.

Guest Blogger

Tarunika Kalita

Join us on Wednesday, September 27 at 11:00am MST for a symposium  This will undoubtedly be a moment to remember as an extraordinary group of humans who have profound impact in their communities gather to share insights, illuminations and lessons from the past. Take this opportunity to shift your understanding and feel invigorated about the work of compassion and causes. This imagining is meant for anyone and everyone who engages other humans in community work; volunteer managers, grassroots organizers, community leaders, executive directors, board members, civil workers, people who work in the charitable sector, volunteers, people who care about their community but are not really sure what that looks like! 

The symposium will feature ten, 3 minute moments (think TikTok but with the lens of social justice and belonging), a full some space for conversation and parting thoughts. 

To read more about the people involved and register click here. 

email for more information.

We are very lucky to connect with great people from around North America here are some resources that have shifted perspectives in the past couple months. We are always happy to connect and chat more if you want to process this information in your context. 

Go Smudge Yourself 

What If Natives Stop Subsidizing Canada 

Foundations in Somatic Abolitionism 

How do we help things die

Have you ever wondered what the value of a digital transformation looks like? Well here are some numbers to answer that question. It's not always our fav, in this sector, to quantify in $$ the value of the work . . . but occasionally a board or a funder requests it to gain a better understanding of the impact or reach of the organization.

• The value of volunteer labour provided by our matching services is estimated to amount to $1.6 billion, since September 2019 when we began tracking this measure.
• Over the same period of time, the cost savings for organizations who used our recruitment services was estimated at $9.0 million.
• Regional partners, our peer capacity building organizations, across Canada saved an estimated $4.7 million through our collaboration efforts.

For every dollar investors contribute to Propellus we return 486% in cost savings and labour value to the sector. These staggering figures reflect the value of long-term collaboration and the power of digital transformation inside the charitable sector. (**compared to 31% in 2016)

Guest Blog by Rayyan Hussain. a grade 10 student who enjoys volunteering. 

Volunteering is a great opportunity to learn about the perspectives of others, learn new skills, and build strong community ties. By being a volunteer who works with others on a regular basis, I’ve learned that people have diverse perspectives on issues and can bring valuable knowledge to conversations. For example, during my time working as a surveyor for my local YMCA, I was informed by an individual who has a mobility disability that the YMCA needs to be more accessible for those who have physical disabilities so they can remain active and live a healthy life. Without this interaction, many people, myself included, would not have thought about how accessibility may not be great for everyone. Alongside gaining new viewpoints on an issue, volunteering is an ancillary to learning new skills. By volunteering, I’ve gained many new skills that I continue to use for projects and assignments. For example, I learned to keep track of ballots and votes while volunteering for student vote at my school during this recent provincial election. This ability to multitask and tabulate different papers has helped me learn valuable organization skills that I continue to use today. Finally, volunteering builds strong community ties by bringing youth closer to others around them. I built strong community ties during a cleanup project at Fish Creek Park when I worked with other people my age to pull out invasive weeds from around the park. I learned about how similar I was to them and I continue to work with them on various volunteer projects to this day by maintaining communication with them. By volunteering, I’ve learned that there are people whose background shift their perspectives, learnt valuable skills that continue to help me to this day, and built a community of fellow volunteers.

Is it possible to change the world? Some days it takes more convincing than others. Our world is a big place with a long list of needs. The task feels rather daunting. Yet, we can often quantify change through compounding small actions. If you want to change the world, challenge yourself to shrink your scope. Look to better yourself first, and by doing so, equip yourself to change the world around you. All it takes is one person to impact a community. If you want to start the journey of self-improvement, here are three intentional behaviors to engage in.

Practice gratitude

Practicing gratitude is a great starting point to self-improvement. Research has shown that practicing gratitude can improve emotional and mental health—even going so far as to have long-lasting positive effects on brain chemistry and behavior. There are two ways to make this a regular practice in your daily life.

• Journaling. Every day, write down a few things you’re grateful for. If you are someone who already journals, add this to your routine. Set a static number and challenge yourself to reflect on new things daily.
• Meditation. Set aside time each day and meditate on what you are grateful for. You can also take this a step further and say them out loud. Use sticky notes or a reminder on your phone to help make this a regular practice.

As a chef by trade and someone who enjoys good food, I remind myself to be grateful every time I open the fridge. It’s a simple practice that keeps me mindful that having food to eat and access to clean drinking water is a privilege. Practicing gratitude daily can increase your positive impact on those around you by increasing empathy and compassion for those in need.

Engage in selflessness

If you genuinely desire to see a change in the world around you, shifting your focus from inward to outward is vital. A National Library of Medicine study links selfless behavior patterns with happiness. While many other factors can weigh in and findings should not be considered definitive, their conclusions about relating selflessness to distinct happiness are fascinating. While selflessness is easier said than done, you can start by applying two simple practices in your everyday life.

• Random acts of kindness. There are opportunities to meet needs around us every day. These acts can be as simple as helping someone carry groceries, shovel the snow, or offer to babysit, housesit, or dog walk. This practice will train you to become aware of the needs in your community and city.
• Uplift others with words. An encouraging word to a friend, romantic partner, co-worker, or stranger can be a monumentally positive boost in their day. The more we learn about verbal encouragement, the more research shows the massive positive impact it can have on our lives.

While these two practices are theoretically simple, they might be new learned behaviors. Start off easy by practicing with trusted individuals you consider a safe space and slowly gain the confidence to make them commonplace in your everyday life.

Increase generosity

The third and final behaviour for self-improvement is generosity. While directly benefiting others, this practice has a significant positive impact on those who engage in it. One study out of UC Berkeley found that generosity activates the same reward pathways as food and sex. If you desire to be more generous, you can put generosity into action in two main ways.

• Give your money. People, communities, and organizations require money to exist. There’s no way around it. Some simple ways to engage in generosity with your money are to buy someone a coffee, donate to the food bank, or find an organization that serves in an area you are passionate about and contribute to them.
• Give your time. Time can be equally or more valuable than money. For some without means, it can be easier to give—but sometimes, it can also be scarcer. You can be generous with your time by visiting an elderly person, participating in a neighbourhood cleanup, or finding a local organization needing volunteers.

Generosity in both areas is a significant step to making the world around you a better place. In theory, any need can be met by one of these two things. If you want to start practicing generosity, consider what you can offer, research causes you are passionate about, and decide how to best give.

Be the change

The exciting thing about gratitude, selflessness, and generosity is that these three behaviors are wildly contagious. Others will notice what you are doing and the way it is changing how you go about life. The positivity from these three practices will be noticeable, tangible, and highly effective in enacting positive change, both within yourself and the world around you.

“We but mirror the world. All the tendencies present in the outer world are to be found in the world of our body. If we could change ourselves, the tendencies in the world would also change. As a man changes his own nature, so does the attitude of the world change toward him. This is the divine mystery supreme. A wonderful thing it is and the source of our happiness. We need not wait to see what others do.” – Mahatma Gandhi.