- Work remotely
- Flexible in schedule
- Good for groups
- Good for youth
Discord Tech Support
Ongoing
IterateUX Foundation is an inclusive community- based non profit organization that support User Experience designers such as students and professionals worldwide in their career path. We leverage hard and soft skills in the design field through world- class hands- on learning programs that promotes critical thinking, collaboration and enhance creativity. Iterate UX Foundation is driven by designers for designers. We offer a flexible platform to learn UX research, UX and UI design skills, user- centred skills, but also leadership, collaboration, and presentation skills. About the role We are looking for a Discord tech support who has previous experience in managing and working with Bots, permissions, roles, etc. Provide help support to users who are struggling while interacting with Discord. Required Skills 2+ years of experience in managing multiple Discord communities on tech support Strong knowledge of Discord and willingness to experiment with new features to help grow the IterateUX community. Strong knowledge of managing bots, especially with mee6 bot, managing roles, permissions, bot commands, account settings, channels, and new features Good understanding of Discord analytics to identify areas of improvement for growing the community Strong communication skills in presenting new updates of Discord, teaching new Discord features, and providing tech support to users Good team collaboration skills especially, when it comes to training and implementing new Discord features Nice to Have UI/UX Design background on improving the interface of Discord Conducting Discord training workshops Requirement Minimum of 3 months commitment Commit 8-10 hours per week if you are interested in, please send your resume to hr@iterateux.com (please, indicating the website where you found this job posting)
Why should you volunteer for this opportunity?
Iterate UX community non-profit can help you in growing your network, provide orientation as an intern, and train you with good practices and tools that will be used in the recruitment process, the team will assist you in any problem and provide valuable feedback to improve your skill sets. At the same time, we want you to gain more exposure in LinkedIn so we will provide a recommendation, tag you in specific posts, and announce your achievements during your internship.
- Remote or online
- Flexible in schedule
- Good for groups
- Good for youth